Please feel free to contact us if you have any inquiries. We will get back to you as soon as possible.
Please feel free to contact us if you have any inquiries. We will get back to you as soon as possible.
ViEL-T's privacy policy includes the following:
ViEL-T uses the collected personal data to address users' online inquiries submitted via the official website and to provide notifications regarding the progress and outcomes of those inquiries.
ViEL-T protects users' privacy by processing the collected personal data within the scope of the preceding article (“2. Purpose of data collection and use”) and does not disclose to third parties without prior consent from the individual, except in the following circumstances:
Where the individual has provided prior consent for such disclosure; Where disclosure is required by law or necessary in response to legal proceedings, in accordance with established legal procedures.
ViEL-T does not process users' personal data by third-party outsourcing. Should this practice change, ViEL-T will notify individuals via the official website and update this privacy policy accordingly.
As a matter of principle, personal data is destroyed immediately once the purpose of its collection and use has been achieved.
However, if data retention is necessary due to internal policies such as dispute resolution or identity verification, the following will be retained for the period specified below for the reasons stated.
As a matter of principle, personal data is destroyed immediately once the purpose of its collection and use has been achieved. ViEL-T’s procedure and method of data destruction are as follows.
Information entered by users for customer inquiries, etc., is transferred to a separate DB after the purpose is achieved, stored for a certain period of time (refer to the retention and usage period) according to internal policies and other reasons for information protection under related laws and regulations. This personal information is not used for any purpose other than to be retained unless it is by law.
Personal data printed on paper documents is shredded or incinerated. Personal data stored in electronic file format is deleted using technical methods that ensure the data cannot be recovered.
Users and their legal representatives may request the deletion of personal data that they provided for inquiries at any time. To verify or request the deletion of personal data, contact the chief privacy officer either in writing, by phone, or via email, and the request will be processed without delay.
Personal data deleted at the request of the user or legal representative is handled in accordance with the preceding article (“5. Period of data retention and use”) and will not be viewed or used for any other purpose.
ViEL-T uses cookies to store and retrieve personal information about the user.
A cookie is a small piece of data sent from the server (HTTP) used to operate the website to the user's computer browser and is stored on the user's hard disk.
Cookies are used to provide optimized information to users by understanding the usage patterns, popular search terms, secure access status, news editing preferences, and user demographics for each service and website visited by users.
Users have the option to enable or block cookies by either accepting all/some cookies or rejecting cookies via the browser settings.
ViEL-T implements the following administrative and technical safeguards for handling users’ personal data to ensure safety and prevent loss, theft, leakage, alteration, or damage.
ViEL-T makes every effort to prevent the leakage or damage of users’ personal data from hacking, malware, and other cyber threats. Data is regularly backed up to prevent any loss, and the latest antivirus programs are used to prevent the leakage or damage of users’ personal data. Encrypted communication is also used to safely transmit personal data over networks. ViEL-T uses an intrusion prevention system to control unauthorized access from outside and makes every effort to equip all possible technical safeguards to ensure system security.
ViEL-T limits the number of employees who handle personal data to a minimum and assigns them specific responsibilities. Separate passwords are assigned and regularly updated, and continuous training is provided to ensure compliance with the privacy policy.
ViEL-T operates a dedicated privacy department, which monitors the implementation of the privacy policy and ensures compliance by responsible personnel. If any issues are identified, immediate corrections and adjustments are made. However, ViEL-T does not take responsibility for any issues arising from the leakage of personal data due to the user’s negligence or internet-related problems.
For any privacy-related inquiry or issue that arise while using our services, reports can be made to the chief privacy officer or related hotlines. ViEL-T will provide a sufficient response to any reported issue.
For further reports/consultations regarding privacy infringement, you may also contact the following hotlines:
Contact: +82-2-405-5118
Contact: +82-2-580-0533~0534
Contact: +82-2-3150-2659
Please note that this privacy policy does not apply to the collection of personal data by external website links on our website.
Any addition, deletion, or modification to the current privacy policy will be notified on our official website (“News” page) at least 7 days before such updates take effect.
Announced on Aug. 1, 2024
Effective as of Aug. 1, 2024